To repair the Outlook profile, click on the File Tab.
This can help to resolve the issue if the problem lies with the Outlook Profile. Now restart your system and try to connect Outlook with Exchange/Office 365. Then click on Settings and click on Install Optional Updates. To update your Windows, go to the search box and type Windows Update. Other methods you can try to fix the Outlook connectivity issue in Office 365 and Exchange Online are:Īlthough it is not probable that resetting the password again would fix the problem, you can give it a try as, in some cases, when the password has been reset, the connectivity issues are resolved. We are going to discuss these causes and solutions next.īefore trying these methods, you are recommended to try Support and Recovery Assistant for Microsoft 365 from Microsoft. There is no need to panic when you face Outlook connectivity issues instead, you should go for suitable solutions based on the potential reasons behind the issue.
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How to troubleshoot Outlook connectivity issues? Though there are many other issues, we will focus on the Outlook not responding (hanging) issue. With connectivity issues, users may get some other error messages as well. It never lets users complete the configuration, and the user gets stuck in the process. These are basically connectivity issues in Outlook while configuring Office 365 or Exchange Online accounts. Outlook message “Trying to connect…” or “Disconnected”.Some of the errors due to such issues are – But sometimes, even after a successful connection, users may face connectivity issues between the Outlook application and Office 365/Exchange Online. Usually, Exchange/Office 365 to Outlook connection is seamless and smooth. So, with Exchange/Office 365 connectivity, Outlook plays a vital role in enterprise-level email communication. It helps them open their Exchange/Office 365 emails on their workstations. MS Outlook application can be configured with Office 365/Microsoft 365 account or Exchange accounts to access the mailboxes.
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